Personal Data
Responsible for the processing of personal data
OKAIDI, SAS with a capital of 6 483 008,00 euros, registered with the RCS of Roubaix under n°398 110 445 with registered office at n°162, boulevard de Fourmies, 59100 ROUBAIX, FRANCE, and represented by ÉRIC VENEL as General Manager.
Purpose of the collection and processing of personal data
The collection of personal data on the domain www.okaidi.cy may occur in several sections and, more specifically:
- In the “I create my account” section.
- In the “Newsletter” section.
- In the section "I sign up for the loyalty program."
- During the order processing process, which requires the prior creation of an account.
- In the “online booking” pop-in section managed by our partner So Cloz.
The personal data collected on the website www.okaidi.cy are necessary for the following purposes:
- To manage your subscription to the newsletter and to send commercial electronic communications (emails and/or SMS) and related materials.
- To manage and monitor your membership in the loyalty program.
- For the management, monitoring and processing of your order on the e-commerce website.
- For the management, monitoring and processing of your online reservation.
- For the management of shipments.
- For after-sales service management.
- To personalize your customer experience on the e-commerce website.
- For the use of tailored advertising.
- For statistical purposes.
- For the management of participation in contest games
- To locate your nearest OKAIDI store.
- To answer your questions within the online chat.
Recipients of personal data
Without prejudice to the need for prior authorisation on your part, the company OKAIDI may be required to transmit your personal data to its business partners and, in particular, to the brands belonging to the IDKIDS COMMUNITY group: Oxybul Eveil & Jeux, Idkids, Jacadi, N'Joy, Rigolo Comme La Vie, Bubblemag.
Furthermore, OKAIDI may be required to transmit your personal data to subcontractors, for example, within the framework of the development of the following functions:
- Customer service management.
- Online chat management.
- The processing and delivery of your order on the e-commerce website.
- The processing of online reservations.
- Sending commercial SMS and emails
Transfer of data outside the EU
Data may need to be transferred to countries outside the European Union, in particular within the framework of data exploitation via social networks.
Period of conservation of your personal data
The retention period of your personal data will vary depending on the user profiles of the website. Your personal data may be stored or archived, in accordance with current regulations.
Security measures regarding personal data
OKAIDI, as the Controller of your personal data, undertakes to take all necessary measures to ensure the security and confidentiality of the personal data transmitted, in accordance with the legal regulations in force.
Your rights regarding personal data
Pursuant to Regulation (EU) No 2016/679 of 27 April 2016, you have the right to access, rectify and oppose data concerning you. If you wish to exercise this right, simply contact us in writing at the following address:
OKAIDI Customer ServiceEllados Avenue 51, 8120
Pafos, Cyprus
› By email: customercare@okaidi.cy
To facilitate the processing of your request, we recommend that you indicate your surname, first name, as well as your e-mail address. In addition, OKAIDI may, if it deems it necessary, verify the identity of the client by means of a valid identification document.
OKAIDI undertakes to send you a response within a maximum period of one (1) month from the date on which you exercised your right. Failing this, you may contact the CNIL (National Commission for Information Technology and Civil Liberties).
Finally, and to facilitate access to your rights, each newsletter sent by OKAIDI includes a specific link that, in one click, allows you to easily unsubscribe from receiving newsletters and news from the OKAIDI brand and/or its partners, as appropriate. You can also manage your preferences regarding commercial prospecting directly from your online account.
Your rights regarding personal data after your death
You have the option at any time to give us your instructions regarding the fate of your personal data after your death. To do so, simply send us your express wishes (conservation, deletion or specific instructions) by writing to:
OKAIDI Customer ServiceEllados Avenue 51, 8120
Pafos, Cyprus
› By email: customercare@okaidi.cy